PrivacyPolicy

1. Introduction

At AIXA Inteligencia Artificial S.L. ("we", "our", "the Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website aixa-ai.com (the "Site") or use our services.

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Site.

2. Information we collect

We may collect the following categories of information:

2.1 Personal information

• Contact details (name, email address, phone number, etc.)
• Company information (company name, sector, size, etc.)
• Information you provide through forms on the Site
• Communications you exchange with us

2.2 Information collected automatically

• Device information (device type, operating system, browser)
• IP address
• Browsing behaviour and usage patterns
• Cookies and similar technologies (see our Cookie Policy)

3. How we use your information

We use the information we collect to:

• Provide, maintain and improve our services
• Process and complete transactions
• Send technical information, updates and administrative notices
• Respond to your comments, questions and requests
• Communicate with you about products, services, offers and events
• Monitor and analyse trends, usage and activity
• Detect, investigate and prevent fraudulent transactions and other unlawful activity
• Personalise and improve your experience on the Site

4. Legal basis for processing

We process your personal data on the following legal bases under Regulation (EU) 2016/679 (GDPR):

• Consent: where you have given us your explicit consent.
• Performance of a contract: where processing is necessary to fulfil a contract with you.
• Legitimate interests: where processing is necessary for our legitimate interests or those of a third party, balanced against your rights and freedoms.
• Legal obligation: where processing is necessary to comply with a legal obligation.

5. Sharing of information

We may share your information with:

• Service providers (data processors) who help us operate our business
• Business partners, with your consent
• Competent authorities, where required by law
• Third parties in the context of a reorganisation, merger, sale or transfer of assets

We do not sell your personal data to third parties.

6. Data security

We implement appropriate technical, administrative and physical safeguards designed to protect personal data against unauthorised access, destruction or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your rights

As a data subject, and depending on your location, you may exercise the following rights:

• Right of access to the personal data we hold about you
• Right to rectification of inaccurate or incomplete data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Data retention

We retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International transfers

Your information may be transferred to and stored on servers located outside Spain or the European Economic Area. We rely on the following providers, which may involve such transfers:

• Google Analytics: data transferred to the United States under the EU-US Data Privacy Framework.
• Cloud services: with appropriate safeguards in place under the GDPR (e.g. Standard Contractual Clauses).

We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Links to third-party sites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and will take effect as soon as it is published. We will notify you of any material changes by posting the new Privacy Policy on this page.

12. Contact

If you have any questions about this Privacy Policy, please contact us at:

AIXA Inteligencia Artificial S.L.
Tax ID (CIF): B22487086
PLCET CHINOS, NUM 4 PLANTA 2
18010 Granada, Spain
Email: [email protected]
Phone: +34 636 637 481
Legal Representative: Adrián Martínez Martínez